About Us

MEET GREENCREST

Room for
their instincts.

A nose following a scent. A small training moment. A cat watching, hiding and reaching out to play. GREENCREST brings these everyday activities into three focused pet collections.

We offer pet products for time spent together, with clear product information and straightforward customer support.

Explore the collections ↗

A little play. Every day.

Our collection brings together scent exploration, handler-led training and interactive feline play. Choose activities that suit your individual companion and enjoy them at your pet’s own pace.

01 / SCENT

Canine Scent Exploration

Fabric folds, pockets and connected panels offer different ways to introduce supervised treat-search activities.

Explore scent products →
02 / TRAINING

Canine Foundation Training

Platforms, targets and low training accessories provide options for simple, handler-led practice.

Explore training products →
03 / CAT PLAY

Feline Interactive Play

Discover scratching surfaces, a fabric tunnel and interactive toys for supervised feline exploration and play.

Explore cat products →

Choosing for your companion

Every animal is different. Read the individual listing, check dimensions and included components, and choose products appropriate to your pet’s size, behaviour and abilities.

Follow supplied instructions, supervise use and remove items that become damaged. Corded teaser toys should be stored out of reach after supervised play. Animals, treats and scene accessories are not included unless expressly stated.

Shopping with GREENCREST

U.S. shipping: Orders ship from the United States to the contiguous 48 U.S. states.

Free standard delivery: No minimum purchase. Displayed selling prices include applicable tax, with no additional fees payable on delivery.

Delivery estimates: 1–3 business days for processing, followed by an estimated 3–5 business days in transit.

30-day returns: Request a return within 30 days of delivery. We pay return shipping and do not charge restocking fees. Eligible refunds are issued to the original payment method within 3 business days after receiving the return.

Here when you need us

For product questions, order support or return arrangements, email support@greencrestshop.com or call +1 217-781-0828.

Customer service hours: Monday–Friday, 9:00 AM–4:00 PM, U.S. Central Time, excluding U.S. federal holidays.

The business behind the brand

GREENCREST is operated by GREENCREST GARDEN SUPPLY LLC, a company registered in Kentucky, United States.

Company number: 1647838
Website: greencrestshop.com
Registered address: 6448 W Highway 146, Crestwood, KY 40014, United States.